Refund Policy

Last Updated: 15/11/2025
Bright & Brainiac (brightandbrainiac.com)

At Bright & Brainiac, we strive to deliver high-quality online learning experiences in communication skills, creative writing, and personality development for children and learners of all ages.
This Refund & Cancellation Policy explains how refunds, cancellations, and rescheduling requests are handled for our services.

A full refund is available if cancellation is requested at least 48 hours before the batch start date.

Cancellations within 48 hours of the program start may incur a 25% administrative fee

Because our classes involve fixed seat allocation, live sessions, and digital access:

No refunds are provided once the course has begun.

All digital assets—including worksheets, templates, recordings, e-books, and downloadable study material—are non-refundable once delivered, as access is granted instantly.

Refunds are not provided for missed classes.Students may request: Recorded sessions (if available), or

one complimentary makeup class per program (based on availability).

If a class is disrupted due to technical issues from our end, we will:

Reschedule the session, or provide a makeup class.

Monetary refunds are not issued for such occurrences.

Approved refunds are processed within 7–10 working days through the original method of payment.

Bright & Brainiac is not responsible for delays caused by payment gateways or banks

Refund requests will not be accepted in cases of:

Sharing course videos, PDFs, or login access
Violation of academic integrity or platform rules
Unreasonable demands after program completion
Multiple logins from different IPs indicating misuse

If you wish to request a cancellation or refund, please contact us at:

Bright & Brainiac
📧 Email: brainiacinstitute8@gmail.com
📞 Phone/WhatsApp: +91 9079290702
🕒 Working Hours: Monday–Saturday, 10 AM – 7 PM (IST)